Orbi rbk 852 Sennheiser Ambio soundbar

Question

The Sennheiser Ambeo Soundbar does not want to connect WiFi to the Oribi router rbk852

plemans · Answer

what modem/gateway do you have?&nbsp;What actually happens?&nbsp;What error do you get?&nbsp;
What firmware is on the router?&nbsp;
Details are key in helping out.

HansWest · Answer

my router is an orbi rbk 852 which i can't choose in the menu of this forum. My Sennheiser Ambio Soundbar will not connect to WiFi orbi rbk 852. If I try my old modem, it works without any problems. When I try WDS the Soundbar keeps searching for the WiFi but does not connect. If I enter the data manually, no connection is established. orbi is on latest firmware V4.6.3.16 Soundbar also latest firmware 1.0.153 both not the cheapest but does not work as it should.

plemans · Answer

1. what modem/gateway is the orbi connected to. I understand which orbi you have.&nbsp;
2. Did you try the wps method of setup using the orbi?&nbsp;
https://kb.netgear.com/31239/Does-Orbi-support-Wi-Fi-Protected-Setup-WPS
3. did you check with Sennheiser?&nbsp;

HansWest · Answer

my modem is a ziggo connect box which is now in bridge mode. When I used it as an access point I had no problems. That's why I'm assuming it's not a Soundbar problem. Or it is a problem with orbi in combination with the Soundbar. My internet modem is now separate from it. I should be able to connect even without an internet modem. I use the wps of the orbi router and let the soundbar search without results. I have checked with Sennheiser but problem is not known there.

plemans · Answer

Why not try the ziggo box in router mode but put the orbi's ip address into the ziggo's dmz?&nbsp;
Have you tried that option?&nbsp;

Forum Discussion

Orbi rbk 852 Sennheiser Ambio soundbar

7 Replies