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Forum Discussion
Orbi RBK752 intermittently dropping incoming VOIP
I have an Orbi RBK752 that I have recently purchased to replace an RBK50 hoping it would solve this issue, but such is not the case . . . . When on a Zoom call or on a DECT 6.0 (1.92 GHz) phone cal...
I don't know about the firmware, as I can't seem to log into the Orbi app.
When I try to log in, a message says I may be having issues with my VPN, and to disconnect it, but when I disconnect it, it just connects back again.
About my modem, it's not in my house, seems all I have in my house is an uninterruptible power supply box, with a USB cable coming out of it that connects to the Orbi input. My ISP is CSpire. I wonder if their modem is at the street.
I would turn OFF the RBS.
Then factory reset the RBR and setup from scratch using 1 wired PC connected at the RBR and a web browser at http and 192.168.1.1.
Press the reset button for 20 seconds then release.
Setup again using same SSID name and PW. Complete the setup wizard first before turning ON the RBS.