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Forum Discussion
Orbi RBK753S -
I have two issues with my Orbi RBK753S:
I used the recommended 'online update' (as opposed to 'manual') method to successfully update my RBK753 router's firmware from V3.2.16.22 to V3.2.18.1 successfully
However my satellites are having issues:
Issue 1 is resolved; skip to issue 2 in red
1) (Shows as 'Satellite 2' in table below):
The firmware update from V3.2.16.22 to V3.2.18.1 is failing REPEATEDLY for one of my Orbi RBS753 satellites (other one I do not even know what firmware it is on since the GUI shows nothing (see issue 2 below).
Even after 'update all', it still shows the firmware as V3.2.16.22 and shows V3.2.18.1 is available!!!
So I selected just that one satellite individually ( using the checkbox) and it still shows as the old one 3.2.16.22 snd 3.2.18.1 available!
Then as a 3rd option, I tried the manual update with same unsuccessful result!
Issue 2) (Shows as 'Satellite 1' in table below):
Also the other satellite shows blanks for both 'model name' and for 'current firmware version' in GUI, so I do not even know what firmware it is on. :(
Although the status column shows "no new firmware available", so I could perhaps unsafely assume it was updated to the latest firmware, but I do not trust the UI...
| Status: | |||||||||||||||
Model Name Device Name Current Firmware Version Status
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15 Replies
Issue with 'Satellite-2' is resolved after rebooting router via UI.
So the remaining issue is the other satellite is showing blanks for 'model name' and current firmware version'.
I have started a new thread since the subject of this thread cannot be edited and it also got truncated - subject only shows 'RBK753S -' which is not what I wanted and people (with a similar issue) may ignore / never read the thread.
When I noticed the subject is incorrect, it was too late to edit it (edit time limit expired)...
Update table - see first satellite in red - 2nd and 4th columns are blank!Status: Model Name Device Name Current Firmware Version Status Router RBR750 RBR750 V3.2.18.1 No New Firmware Available Satellite Orbi Satellite-1 No New Firmware Available Satellite RBS750 Orbi Satellite-2 V3.2.18.1 No New Firmware Available Always check the RBS web page for FW update information and status.
Thanks, I am already on the latest firmware 3.2.18.1 and already tried all three update methods - see below.
(I started this new thread since the subject on my other thread got truncated and could no longer be edited by the time I realized it and I forgot to repeat that in this thread).
I tried all of the following:
1. 'Online update' option, then 'update all'
2. 'Online update' option, then selected just that satellite and updated it.
3. Manual update for that satellite.
The following separate issue appears resolved itself after restarting the satellites manually and waiting for the magenta LED rings to finally disappear...
I will monitor device connectivity later on today to see they are being optimally routed to the satellite with the strongest signal.
I am also noticing that ALL my devices across 3 floors are now connecting only to the router! Frustrating; never experienced that with my RBK53 :(Despite the speed improvement with the RBK753S in my room where the router is and on other side of the same floor, I may have to go back to my RBK53 (good thing I did not sell the RBK53 yet)...Did you power OFF the Orbi AX units for 30 seconds then back ON after the update?
A factory reset maybe needed as well.
