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Orbi RBK852 - Unable to connect Big Ass Fans - Haiku series
I've just switched from an Orbi RBR50 to an Orbi RBK852 to extend the reach of our mesh network. I had no problems connecting our Big Ass Haiku fans to the Orbi RBR50 but I'm unable to connect them to the Orbi RBK852. When I try and connect them using the Haiku app, the network fails to even appear as an option. I get a message from the app saying that the network must be secured with WPA2 (which it is) and must be compatible with 802.11b (which I think it is). I've attached my current WiFi settings. Does anyone have any idea how I can get the fans to connect to the network?
Try CTS avalues to 2347 under Advanced Tab/Advanced Settings/Wireless Settings and see.
11 Replies
Use the same SSID name that you used on the older Orbi system on the new system.
Try disabling AX mode on 2.4Ghz.
Contact the devices mfr for additional help and support regarding there product.
Thanks for the advice. I have used the same SSID name and other devices on the network (iPads, Sonos) automatically connected. I had to reconnect a Ring device but that worked without a problem. I also tried disabling AX mode on 2.4Ghz but that didn't work. As for contacting Big Ass Fans (BAF), I tried that too but they came back with a proforma response that was completely useless (thanks for nothing BAF!). I have a feeling we'll be stuck with using the remote controls for the fans. Oh well, I suppose it's a first world problem.
Try CTS avalues to 2347 under Advanced Tab/Advanced Settings/Wireless Settings and see.