Hey All,Recently every early morning around 0600 the Orbi loses internet connection. I am running Century Link Fiber 1GBPS running from a ONT to the Orbi.Rebooting the Orbi works and then the internet connects again, however this is cumbersome and also annoying. My cameras disconnect and won’t record during this time, anyone had this before and or know of a solution?

I agree. My SSID will still broadcast, however, it will drop and internet status says “Waiting”. Only thing that fixes it, is a reboot. Today is day 1 without it happening

Thanks for letting us know. Good Luck.

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡 What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.Any Wifi Neighbors near by? If so, how many? Try disabling the following and see:Armor Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings

It’s a Calix Gigapoint 803GMy Orbi is running 4.6.8.2I have done all the other steps as well

Also, about 3 neighbors, 3K SQ Ft and about 45 feet

Orbi RBK852 Disconnecting Everyday

36 Replies

FURRYe38
Guru - Experienced User
May 15, 2022
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try disabling the following and see:
Armor

Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
- Whoskyle
  Tutor
  May 15, 2022
  It’s a Calix Gigapoint 803G
  
  My Orbi is running 4.6.8.2
  
  I have done all the other steps as well
  - FURRYe38
    Guru - Experienced User
    May 15, 2022
    Does the front LED on the RBR turn PINK when this happens?
    
    What is the CAT# lan cable between the ONT and RBR? CAT6 is recommended...
    
    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
- Whoskyle
  Tutor
  May 15, 2022
  Also, about 3 neighbors, 3K SQ Ft and about 45 feet

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Orbi RBK852 Disconnecting Everyday