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Orbi RBKE 963 CONNECTING TO WIFI CONTROLLED PRODUCTS
So decided to ditch my Tp Link deco WiFi system and upgrade to the rbke 963 WiFi 6 system hoping i would get better coverage with my homes WiFi, And i,m really struggling to connect my usual WiFi controlled devices, Cameras, air con units, pool pumps etc, it all started pretty well and my first 2 devices controlled by EWE link connected pretty much instantly and then i for the life of me cannot get any thing else to connect, i go through the motions and then every time the devices cannot find the Orbi WiFi or if they can they wont connect, i,m not the best at all this tech stuff but i am aware that the cameras/WiFi switches etc use 2.4 hz and the RBKE has this as the dedicated 2.4 IOT channel but do and how do i dedicate my devices to this channel only if this is my issue, Please someone help its driving me nuts …
5 Replies
Did you happen to configure the same SSID name and password used on the prior system on the Orbi system?
You can do this.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️You may need a PC or laptop and web browser to sign on to the RBRs WEB UI page and enabled the separate IoT SSID Network seen under the Basic Tab/Wireless settings page.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended,
Hi and thanks for your reply i will try to answer the best i can,
the home is around 2500 sqft, i also have positioned one of the satellites outside on a well covered porch,
line of sight the 1st satellite is around 20ft away and the second which is up stairs a similar distance,
i have logged into the UI page but couldn’t see or have the knowledge to separate the 2.4 signal i can see it but couldn’t see a option to separate it,
i updated all the firmware on fitting the system earlier today,
The router is a TP link FC -65 around 18 months old,
Also i used the cat 6 cable provided,
i have the option to hard wire the satellites as pre installed cable was fitted but on watching reviews there seemed to be no gain from this,
its all a bit odd as my first 2 devices connected instantly (Sonoff WiFi switches)
but all my other devices are having issues ??,
thks again for your help
So 20ft is too close between the RBR and RBS and in between them. 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️You might turn OFF the RBS for now and just work with the RBR. Once you get things going, then turn on a RBS.
On the RBRs web page under the basic tab/wireless settings page, there should be a section towards the middle or bottom of this page that is labeled IoT network. This is were you can configure 2.4Ghz only SSID name-IoT something and give a password.
