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Forum Discussion
ORBI RBKE963 randomly disconnects from Internet
I have suffered random disconnects from the first day I installed this router. My Comcast XFI gateway never loses it's Internet signal as the light on my Comcast gateway stays on constantly while th...
So, sadly switching out the cable with a Cat 6e STP 10G between the Orbi and the xFi gateway did not change anything.
But, I verified an odd situation that I suspected was occurring.
Today I was streaming a totally LIVE event on my wired desktop Windows 10 computer while browsing the evil Internet on my other screen and all of a sudden the browser said "No Internet Connection" and stopped responding.
The light is solid red on the Orbi.
When the system disconnects it always takes about five minutes and it reconnects on it's own.
The really odd thing is the live streaming video and audio never missed a beat during the entire five minutes or so until the browser responded and I could browse the Internet.
Every time things start working again the red light is still on for about a minute also..
Crazy!
What do you make of that?
I don't understand that at all.
I appreciate your thoughts on this as I have no idea what to do.
PS, I have factory reset the system and started over to no avail.
Thanks!
Did you try it as I suggested at the start?
With the orbi in access point mode and the xfi gateway in router mode (wifi disabled)