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Orbi RBR 750 slow speed
Hi everyone, apologies for asking the same question as everyone else. However, I had an IT person come to the house and he couldn't solve this problem either.
Orbi RBR 750
Computer: 2019 MacBook Pro
Modem: Ubiquiti UFiber Loco UF-LOCO
Firmware: V4.6.8.2
Home: 4000 sq feet on one floor
2 satellites, one of which is wired into the wall with a CAT6 ethernet cable. All of the wiring in the house is CAT6.
From the app I see 942 down, 941 up (what I expect.)
Computer connected to modem via ethernet cable: 939 down, 936 up
Computer connected to RBR via ethernet cable: 899 down, 907 up
Computer wirelessly connected via mesh network 5 feet away from base station: 203 down, 479 up
I bought this unit at Costco 2 months ago, but it had been previously purchased by someone else and returned. Is it possible I simply have a bad unit?
If your not seeing better speeds after the reset, RBR could be faulty. Return and find another.
9 Replies
AliceandScott wrote:
Hi everyone, apologies for asking the same question as everyone else. However, I had an IT person come to the house and he couldn't solve this problem either.
Orbi RBR 750
Computer: 2019 MacBook Pro
Modem: Ubiquiti UFiber Loco UF-LOCO
Firmware: V4.6.8.2
Home: 4000 sq feet on one floor
2 satellites, one of which is wired into the wall with a CAT6 ethernet cable. All of the wiring in the house is CAT6.
From the app I see 942 down, 941 up (what I expect.)
Computer connected to modem via ethernet cable: 939 down, 936 up
Computer connected to RBR via ethernet cable: 899 down, 907 up
Computer wirelessly connected via mesh network 5 feet away from base station: 203 down, 479 up< What is the brand and model# of the wireless adapter in this PC. Some wireless adapters may only be a 2x2 MIMO configuration which in some cases will not see much past 500Mpbs. 4x4 MIMO devices can see near 900Mpbs or past that.
I bought this unit at Costco 2 months ago, but it had been previously purchased by someone else and returned. Is it possible I simply have a bad unit? If your wired speeds are good which they are, then this would not be a Orbi issue.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡Hi FURRYe38 -- thank you for your reply.
1) It is a MacBookPro 2019. MacBook Pro models from 2017-2019, which are all Intel-based, feature the standard 802.11 ac@5 GHz, which brings a maximum PHY data rate of up to 1300 Mbps. My computer's wireless adaptor should not be the problem, since I have gotten over 1Gb/second in other networks.
2) 4000 square feet house. But, again, this should not be the issue- the computer was 3 feet from the router getting speeds of 203 down, 479 up.
3) The distance between the router and the satellite should not matter here because the satellite is wired into the ethernet of the house (the entire house is wired.)
AliceandScott wrote:
Hi FURRYe38 -- thank you for your reply.
1) It is a MacBookPro 2019. MacBook Pro models from 2017-2019, which are all Intel-based, feature the standard 802.11 ac@5 GHz, which brings a maximum PHY data rate of up to 1300 Mbps. My computer's wireless adaptor should not be the problem, since I have gotten over 1Gb/second in other networks.
I've not seen over 1GB on my Mac Book Pro. Most i've ever seen with any wifi router is around 700Mpbs on 5Ghz AC.
2) 4000 square feet house. But, again, this should not be the issue- the computer was 3 feet from the router getting speeds of 203 down, 479 up.
To check this, be sure to turn OFF the RBS and then retest?
3) The distance between the router and the satellite should not matter here because the satellite is wired into the ethernet of the house (the entire house is wired.) It does. Even if RBS are ethernet connect. Could be that your MBP is connecting to the farther RBS and not the RBS. Remember, it's up to devices to pick and choose where they connect too. Even if your close to the router.