Hello, I'm currently using an ORBI Mesh network RBR 750 with latest software version V4.6.3.7_2.0.49 Setup is as follows - Modem is wired into Orbi 1. Orbi 1 is wired into Orbi 2. Recently, Orbi 2 is dropping connection multiple times a day and can take a few minutes to reconnect. Orbi 1 is having no connection issues. I've tried restarting everything to no avail. What can I try next?

Hi, I tried factory resetting everything and unfortunatly I'm still getting multiple drops per day.

It's apparently gotten worse. The internet has dropped 3 times already today from the Satellite.

Currently running: 4.6.3.16 Connected devices to the Satallite are losing connection. Connected devices to the main device are having no issues. I did a factory reset on friday.

One reason can be if you have double DHCP servers.What is the make and model of your modem?Is your Orbi Router (Orbi 1) set in Router or AP mode?

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax Thank you. Jaygold wrote: Hello, I'm currently using an ORBI Mesh network RBR 750 with latest software version V4.6.3.7_2.0.49 Setup is as follows - Modem is wired into Orbi 1. Orbi 1 is wired into Orbi 2. Recently, Orbi 2 is dropping connection multiple times a day and can take a few minutes to reconnect. Orbi 1 is having no connection issues. I've tried restarting everything to no avail. What can I try next?

Orbi RBR 750 Wired Satellite Dropping Connection

12 Replies

ekhalil
Master
Sep 10, 2021
One reason can be if you have double DHCP servers.
What is the make and model of your modem?
Is your Orbi Router (Orbi 1) set in Router or AP mode?
FURRYe38
Guru
Sep 10, 2021
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

Jaygold wrote:

Hello,

I'm currently using an ORBI Mesh network RBR 750 with latest software version V4.6.3.7_2.0.49

Setup is as follows - Modem is wired into Orbi 1. Orbi 1 is wired into Orbi 2.

Recently, Orbi 2 is dropping connection multiple times a day and can take a few minutes to reconnect.

Orbi 1 is having no connection issues.

I've tried restarting everything to no avail. What can I try next?
FURRYe38
Guru
Sep 14, 2021
Any progress on this?

Jaygold wrote:

Hello,

I'm currently using an ORBI Mesh network RBR 750 with latest software version V4.6.3.7_2.0.49

Setup is as follows - Modem is wired into Orbi 1. Orbi 1 is wired into Orbi 2.

Recently, Orbi 2 is dropping connection multiple times a day and can take a few minutes to reconnect.

Orbi 1 is having no connection issues.

I've tried restarting everything to no avail. What can I try next?
- Jaygold
  Guide
  Sep 14, 2021
  Hi,
  
  I tried factory resetting everything and unfortunatly I'm still getting multiple drops per day.
  - FURRYe38
    Guru
    Sep 14, 2021
    Have you seen v16 FW appear on your RBR? NG is starting to push new FW out.

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Orbi RBR 750 Wired Satellite Dropping Connection