NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR350 lost configuration after reboot
The Orbi router(RBR350, firmware version v4.4.1.29_3.10.80) lost the configuration each time I re-boot the router. The error message when I login the Orbi App was "Orbi Not Setup". I have to go through the whole process to setup the router. However, the same problem still exists everytime I re-boot the router. This started to occur after upgrade Armor by Bitdefender to Armor Plus service. I checked with Bitdefender, they claimed this is not their problem, but Orbi related issue. Anyone has the same experience?
1 Reply
as a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Then after the system is setup, save off a backup configuration to file for safe keeping:
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
