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Forum Discussion
Orbi RBR750 automatically going offline?
I have found when I wake my computer in the morning that it will say "internet connection restored" The forums at microsoft seem to think maybe there is some setting on the router making it sleep. I know that other items I have that are connected to the wifi do not do this and disconnect. Would this be a orbi situation or might it actual be the computer? There are no computer settings I see that let it disconnect so just struck me as odd that it always comes up connection restored at least in the morning when I wake the computer up.
I have a single router with one satellite. Router is hard wired to the computer and in the same room.
10 Replies
Is the front LED on the RBR ON PINK when this happens or OFF? OFF is normal operation and working.
Check LAN cable between the RBR and your PC. CAT6 UTP is recommended.
Does this happen with other ethernet connected devices?
Wireless devices connected and working?
Ask MS about power management and disabling of this for the ethernet adapter on the PC.
I definitely know when I lose connection cause my wifi goes out. I think it's also a case of bad Verizon home internet signal in my area. I wish fios was around but we are dominated by Xfinity which I gave up cause of the crazy prices.
But no the pink is not on when I wake up my computer. It just says "internet connection restored" in bottom left corner. I'll have to dig into the settings for power management but I believe they removed the options to do much with it. I actually changed the internet adapter setting to low power saving opposed to what it was at a higher setting for power management.
Ya that's a MS thing.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Any of the following enabled? Armor, IPv6, Smart Parental Controls or Circle, Traffic Meter.
mws1984 wrote:
I have found when I wake my computer in the morning that it will say "internet connection restored"
This would seem to be an indication that the Windows computer turned off the WiFi adapter during sleep as part of the Power Settings. When the computer "woke up", it connected to the network. If the message is annoying, there may be a setting to prevent it from showing up.
Unless there is a message in the Orbi log indicating a change in the router's internet connection, this would not seem to have anything to do with the router.
It's not the message that's annoying. It's just the fact why would it disconnect. The only thing I can do on the wifi adapter in power save is to make it low power saving. There is no disabling it. Apparently there used to be and they got rid of the setting. I'm not one to mess around too much with settings cause do one thing then you mess up 5 other things.
Do you see this option at all?
