NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

gt9990a's avatar
gt9990a
Tutor
Dec 28, 2022
Solved

Orbi RBR750 Disconnects once a day

I have an RBK753 system (1xRBR750 Router and 2xRBS750 satellites).  My router is in AP mode and its plugged into the back of my AT&T Fiber gateway.  I have recently replaced the AT&T Fiber gateway so I don't think it is the Gateway, but my Router/Satellites disconnect and reconnect once every day or every other day.  I have enabled logging and it emails it to me on a daily basis. 

 

The Router and Satellites are on V4.6.14.3.

 

Any other ideas from this board would be appreciated.

thx

8 Replies

  • Are there entries in the log file at the time of the disconnect/reconnect?

    Does the router reconnect automatically? (no action on your part)

     

    • gt9990a's avatar
      gt9990a
      Tutor

      There are entries, and I do see the disconnect however the events before and after don't indicate anything that I can troubleshoot with.  The router does come on by itself, it's like it restarts by itself but I don't see that in the logs.

      • CrimpOn's avatar
        CrimpOn
        Guru

        (I am horribly literal - sorry)

         

        (To me) there is an enormous difference between different kinds of interruptions:

        • An Orbi system will function with no internet connection at all.  Not useful to 99.9% of customers, but if someone wanted to create a mesh to network a bunch of workstations, servers, and things, the Orbi can do that.  I'm assuming that the Orbi LAN remains active and functional during the problem period and that only internet access is interrupted.
        • So "comes on" refers to the internet connection being restored, not to the router rebooting.

        Would it be convenient to open the Orbi web browser interface, click on the Advanced Tab, and then the blue box titled Connection Status.  Does the system seem to lose internet at the same time as the Lease expires?