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m71's avatar
m71
Follower
Oct 04, 2021

Orbi RBR750 do not connect satellites after firmware 4.6.3.16 (latest)

Satelltes stopped showing no  devices connected and magenta dot in Orbi app (noy on router front)  . Niticed router was on latest formware   4.6.3.16 

 

Repeated attemps to sync failed including reset

 

Removed satellites and they stopped showing again or was not abel to add again.

 

Finally manually updated to older  Firware V4.6.3.7_2.0.49  and satellites satrted showing up again as well as devices shows connected again to satellites.

 

Looks like a serious bug in  4.6.3.16 

 

This is any fyi if  Net gear support is listening as spend hours trying to sync and was pure waste of time .

 

Any one having issue with this version please revert to older firware.

2 Replies

  • This is probably a good observation to post in the community forum for the AX product line:

    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax 

     

    (I don't have an AX, but.....) I was under the impression that manually loading previous firmware on an AX router was futile because the router would 'auto-update' itself to the latest version.  Did this not happen to your Orbi router?

  • Any progress on this? 

     

    This is supposed to be fixed here:

    https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR750-RBS750-Firmware-Version-4-6-5-14-Released/m-p/2148731/highlight/true#M21331


    m71 wrote:

    Satelltes stopped showing no  devices connected and magenta dot in Orbi app (noy on router front)  . Niticed router was on latest formware   4.6.3.16 

     

    Repeated attemps to sync failed including reset

     

    Removed satellites and they stopped showing again or was not abel to add again.

     

    Finally manually updated to older  Firware V4.6.3.7_2.0.49  and satellites satrted showing up again as well as devices shows connected again to satellites.

     

    Looks like a serious bug in  4.6.3.16 

     

    This is any fyi if  Net gear support is listening as spend hours trying to sync and was pure waste of time .

     

    Any one having issue with this version please revert to older firware.