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palancu's avatar
palancu
Aspirant
May 12, 2021

Orbi RBR750 does not show connected devices after firmware update

Orbi RBR750 does not show connected devices after firmware update to version 3.2.18.1_1.4.14.

 

The router and two satellites show only a max of four devices connected to the router itself (when there are about 20 on my LAN). The satellites show nothing, though they are clearly and obviously connected and routing/switching connected hosts.

 

No new firmware is available when I ask the router to check, however, when I go to the Orbi firmware website, it shows version CBR750-v3.2.18.2 available for download. The problem is, neither the satellites nor the router will allow uploading of the file, which is named:  CBR750-V3.2.18.2-signed_cable_wan.chk.

 

Very, very frustrating and reminiscient of the exact same bug from more than two years ago. Does anyone QA this firmware before it goes out? Was the old problem reintroduced? And is there a fix?

5 Replies

  • Orbi RBR750 does not show connected devices after firmware update to version 3.2.18.1_1.4.14.

     

    The router and two satellites show only a max of four devices connected to the router itself (when there are about 20 on my LAN). The satellites show nothing, though they are clearly and obviously connected and routing/switching connected hosts.

     

    No new firmware is available when I ask the router to check, however, when I go to the Orbi firmware website, it shows version CBR750-v3.2.18.2 available for download. The problem is, neither the satellites nor the router will allow uploading of the file, which is named:  CBR750-V3.2.18.2-signed_cable_wan.chk.

     

    Very, very frustrating and reminiscient of the exact same bug from more than two years ago. Does anyone QA this firmware before it goes out? Was the old problem reintroduced? And is there a fix?

     

     

     

     

      • palancu's avatar
        palancu
        Aspirant

        After reading my own reply I see that applying the CBR update to the RBR device was never going to work. So, let's put that aside as a dumb mistake. But still, latest RBR750 firmware not showing connected hosts...