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Forum Discussion

guygotribe's avatar
guygotribe
Aspirant
May 27, 2024

Orbi rbr750 no internet following latest firmware update on satalites.

After today's firmware update, the only the main orbi router is working. The 3 satlites I have will not produce or receive a signal and are not connected to the main router. Note: 2 of these are hardw...
guygotribe's avatar
guygotribe
Aspirant
May 27, 2024

Thank you for the response.  How do I update the satellites after I have already updated the router?  Also, These systems are expensive, shouldn't Netgear put out firmware updates that covers these issues before they happen?

 

 

thank you

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 04, 2024

Downgrade the RBR back to version that's on the RBS. Once the RBR and RBS are re-synced, manually update the RBS to newer FW first, then the RBR lastly:

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2359585/highlight/true#M53030

guygotribe wrote:

Thank you for the response.  How do I update the satellites after I have already updated the router?  Also, These systems are expensive, shouldn't Netgear put out firmware updates that covers these issues before they happen?

 

 

thank you