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Forum Discussion
Smam_berg
Aug 08, 2021Aspirant
Orbi RBR750
How do I get the orbi app to detect my orbi network? I have tried all the suggested "still having issues?" I am connected to it via WiFi so I don't get why it's not detecting.
5 Replies
Smam_berg wrote:
How do I get the orbi app to detect my orbi network?
What Orbi network? (Model number?) Which Orbit app? (iOS or Android?)
Smam_berg wrote:
I have tried all the suggested "still having issues?"
Not much to go on there. What are you doing and where does it go wrong?
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi - NETGEAR Communitiesor
Nighthawk App - NETGEAR Communities
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.- Smam_bergAspirantIt’s an orbi RBR750. Trying to log into the iOS app. While on the Wi-Fi network. Says that network could not be detected.
Smam_berg wrote:
It’s an orbi RBR750. Trying to log into the iOS app. While on the Wi-Fi network. Says that network could not be detected.Still not much wiser. That is the exact wording of the message that the Orbi App throws up?
Can you get into the RBR750 using the browser graphical user interface (GUI)?
That would rule out iOS issues. There have been problems with that in the past.
- Smam_bergAspirant