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Forum Discussion

musiclover360's avatar
Aug 07, 2023

ORBI RBR750

My download speeds is only 65MBs but my upload is 495mbs.  MY Internet provide has a download speed of over 500mbs for me when I log into my ISP and run speed test.  But when I log into the Orbi is 65mbs.    Any ideas?  Is it time to replace the ORBI with something else?

15 Replies

  • How are you speed testing? Wireless or wired ethernet?

    What devices are you speed testing with?

     

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.

    How many RBS are deployed? 

     

    Try disabling the following and see:
    Armor, Smart Parental Controls or Circle, Traffic Meter.

    • musiclover360's avatar
      musiclover360
      Aspirant

      Orbi Firmware is V4.6.14.3_2.3.12

      I have two satellites plus the router

       

      Testing from iPad and from Laptop  over wifi

      I'll turn of Traffic Meter and see if that makes a difference

      • FURRYe38's avatar
        FURRYe38
        Guru

        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

         

        As a quick test, turn OFF the RBS and run speed test with your devices say 10 feet away from the RBR.

         

         

        What is the size of your home? Sq Ft?
        What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
        https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰