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Forum Discussion
ssgtweasel
Nov 02, 2021Guide
Orbi RBR850 E-Mail settings not working?
Orbi RBR850 E-Mail settings not working to send logs? I have gmail and I have yet to be able to have the Orbi email my logs - as I trouble shoot up and down connections in the past 24 hours. ...
Mikey94025
Nov 02, 2021Hero
What you pasted seems correct for Gmail per https://community.netgear.com/t5/Orbi/How-to-set-up-security-event-email-notifications/m-p/1804422#M71260. Make sure you didn't mistype "smtp.gmail.com" and in the User Name field, just enter your gmail account and not the "@gmail.com" suffix. A screen shot of the Adanced / Security / E-mail page can also help us diagnose.
The next step is to go to http://orbilogin.com/, Advanced tab, Administration, Logs and look for the error log entry that tells you why Orbi's attempt to connect to that SMTP server failed. For example, my first attempt to send logs via Gmail failed because I had not enabled "Less Secure App Access". In my Orbi log was this error entry:
Tuesday, Nov 02,2021 07:28:14 [email failed] -5.7.8 Username and Password not accepted. Learn more at,
After turning on Less Secure App Access the log now contains this successful entry after pressing the Send Log button:
Tuesday, Nov 02,2021 07:28:22 [email sent to: mikey94025@gmail.com]
ssgtweasel
Nov 02, 2021Guide
Thanks for the advice!!!
I changed gmail settings to less secure
I changed to just username without Gmail.com
I confirmed "smtp.gmail.com" and port 465
Mikey94025 wrote:What you pasted seems correct for Gmail per https://community.netgear.com/t5/Orbi/How-to-set-up-security-event-email-notifications/m-p/1804422#M71260. Make sure you didn't mistype "smtp.gmail.com" and in the User Name field, just enter your gmail account and not the "@gmail.com" suffix. A screen shot of the Adanced / Security / E-mail page can also help us diagnose.
The next step is to go to http://orbilogin.com/, Advanced tab, Administration, Logs and look for the error log entry that tells you why Orbi's attempt to connect to that SMTP server failed. For example, my first attempt to send logs via Gmail failed because I had not enabled "Less Secure App Access". In my Orbi log was this error entry:
Tuesday, Nov 02,2021 07:28:14 [email failed] -5.7.8 Username and Password not accepted. Learn more at,
After turning on Less Secure App Access the log now contains this successful entry after pressing the Send Log button:
Tuesday, Nov 02,2021 07:28:22 [email sent to: mikey94025@gmail.com]
I'm seeing below error in log now - no emails as of yet. I did check spam/junk folders and nothing
[email failed] Too many login attempts, please try again later. p62sm728107oif.43 - gsmtp, Tuesday, Nov 02,2021 14:37:43