NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR850 RBS850 reconnects to Internet every 15 minutes exactly, forcing Wi-Fi devices to reconn
Experiencing short-term drops of connection to the Internet at 15-minute intervals. This appears on the router log. The log reads from the bottom up. ... [Time synchronized with NTP server] Frid...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Hello, FURRYe38, and thank you for your quick response.
The modem/ONT is the Alcatel-Lucent I-211M-L, provided by Frontier FIOS.
My home is two-story, 1900 sq ft, wood framed with drywall. The router and the satellite are on separate floors, about 15 feet apart, separated by two interior weight-bearing walls. It’s important to note that the symptoms I am experiencing happens even when the satellite is shut down.
Thanks again.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?15 feet is too close to the RBR with the RBS.
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.Has a factor reset been performed on the RBR since last update?
You might update FW to v.5 and see if this helps. If you do, update the RBS first, the RBR lastly.
