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Orbi RBR850 WiFi - SSID Not visible on some devices
I have an Orbi 6 Mesh Router with Firmware version 3.2.15.25_1.3.15. I have two sattelites and the install was fairly staightforward. However, since, day 1, the Orbi does not show up in the SSID list...
Use the admin browser (orbilogin.com), go to Advanced... Advanced... Wireless Settings, change CTS/RTS threshold for both 2.4Ghz and 5Ghz to 2347. This corrects many wireless compatibility issues.
If that doesn't work, in the worst case you can uncheck Enable AX in Advanced... Setup... Wireless Setup. But it would be a shame to disable AX on your new AX router just to remain compatible with older devices.
Use the admin browser (orbilogin.com), go to Advanced... Advanced... Wireless Settings, change CTS/RTS threshold for both 2.4Ghz and 5Ghz to 2347. This corrects many wireless compatibility issues.
If that doesn't work, in the worst case you can uncheck Enable AX in Advanced... Setup... Wireless Setup. But it would be a shame to disable AX on your new AX router just to remain compatible with older devices.
Hi Mikey,
sorry for the slow reply, but took a while to find a time when I could take down the network and play around a bit.
I tried both solutions. Changing the CTC/RTS threshold made no difference.
Disabling AX worked. I could see the Orbi network on all my Win 10 devices. I also checked some other forums regarding this issue. A couple suggested that outdated network adapter drivers could be the problem. However, this doesn't quite ring true to me as I have tried on 4 different machines with 4 different wifi adaptors and none can see the network. Moreover, although I searched on each manufacturer's website, none offered a more recent Win 10 driver and two of them explicitly stated that the latest drivers were bundled with Win 10. I have updated to Version 2004 on all machines but this makes no difference.
It does seem to be a Windows thing though. I accept that none of my adapter cards are newer than 2017, and so probably pre-dated the wifi6 standard. However, my Android phone is also a 2017 model (HTC U11) and therefore the built in wifi adapter would presumably suffer the same issue, yet all the Android devices in the house can "see" the AX enabled network.
For now, I have re-anabled the AX feature and will just disable it to update the non-Ethernet connected machines from time to time, but obviously this is a poor solution. Would be really good to get to a positive solution rather than a workaround, so if something bubbles up that you are aware of, please cascade it to me.
Thanks a lot for you help.Luke
I'm glad to come across this thread. My daughter's school provided Chromebook is a bit older and can't connect when the 20/40 MHz Coexistence on my older Nighthawk R7000 router, so I relegated her to connect to the 5Ghz guest network. Same issue with the Orbi AX4200 RBR750 default configuration. But this thread got me to look under the advanced wireless settings. But still can't find where to disable SSID broadcast, which is not supported.
Try turning down the power output of either radio and see if this helps.
For disabling SSID broadcast, please post about that here for a feature request:
https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home
LChew wrote:I'm glad to come across this thread. My daughter's school provided Chromebook is a bit older and can't connect when the 20/40 MHz Coexistence on my older Nighthawk R7000 router, so I relegated her to connect to the 5Ghz guest network. Same issue with the Orbi AX4200 RBR750 default configuration. But this thread got me to look under the advanced wireless settings. But still can't find where to disable SSID broadcast, which is not supported.
