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Forum Discussion
LukeM
Jul 28, 2020Star
Orbi RBR850 WiFi - SSID Not visible on some devices
I have an Orbi 6 Mesh Router with Firmware version 3.2.15.25_1.3.15. I have two sattelites and the install was fairly staightforward. However, since, day 1, the Orbi does not show up in the SSID list...
- Jul 29, 2020
Use the admin browser (orbilogin.com), go to Advanced... Advanced... Wireless Settings, change CTS/RTS threshold for both 2.4Ghz and 5Ghz to 2347. This corrects many wireless compatibility issues.
If that doesn't work, in the worst case you can uncheck Enable AX in Advanced... Setup... Wireless Setup. But it would be a shame to disable AX on your new AX router just to remain compatible with older devices.
Mikey94025
Jul 29, 2020Hero
Use the admin browser (orbilogin.com), go to Advanced... Advanced... Wireless Settings, change CTS/RTS threshold for both 2.4Ghz and 5Ghz to 2347. This corrects many wireless compatibility issues.
If that doesn't work, in the worst case you can uncheck Enable AX in Advanced... Setup... Wireless Setup. But it would be a shame to disable AX on your new AX router just to remain compatible with older devices.
LChew
Aug 30, 2020Initiate
I'm glad to come across this thread. My daughter's school provided Chromebook is a bit older and can't connect when the 20/40 MHz Coexistence on my older Nighthawk R7000 router, so I relegated her to connect to the 5Ghz guest network. Same issue with the Orbi AX4200 RBR750 default configuration. But this thread got me to look under the advanced wireless settings. But still can't find where to disable SSID broadcast, which is not supported.
- FURRYe38Aug 30, 2020Guru - Experienced User
Try turning down the power output of either radio and see if this helps.
For disabling SSID broadcast, please post about that here for a feature request:
https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home
LChew wrote:I'm glad to come across this thread. My daughter's school provided Chromebook is a bit older and can't connect when the 20/40 MHz Coexistence on my older Nighthawk R7000 router, so I relegated her to connect to the 5Ghz guest network. Same issue with the Orbi AX4200 RBR750 default configuration. But this thread got me to look under the advanced wireless settings. But still can't find where to disable SSID broadcast, which is not supported.