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Forum Discussion
Orbi RBR850 Wifi speeds very slow using AT&T Fiber even after factory reset
Hello! I have suddenly noticed a drastic drop in my WiFi speeds on my desktop computer whether connected to the Orbi Router or Satellite. My internet is AT&T Fiber 2G service. The Orbi app on my ...
Hi! Thank you for your time plemans . I'm not sure how to choose which band to test on as I only have one option with my current modem. Looking at the iPhone app though, my desktop is connected to the 5GHz Wifi. I followed these instructions on the AT&T site re: configuring IP passthrough on my modem:
https://www.att.com/support/smallbusiness/article/smb-internet/KM1188700
After doing so, my speeds still remain incredibly slow over WiFi just feet away from the router. I've since brought the router further away from the wall and my computer closer too. Current speedtest has me at: 22.54 dwn/9.06 Up mbps over WiFi, but Orbi app is reporting: 2349.3/2358.43 mbps.
If i connect the desktop to the Orbi with an Ethernet cable, the speed goes up to: 931.83/938.20 mbps. Still less than half of what the app is reporting.
An update. I tried to downgrade to a previous Firmware version as some people are saying that might be the problem, but when I try to update i get the following message without an option to choose "yes." There is only a "no" button (screenshot attached):
Firmware Update | |
| Warning! The firmware version you are trying to upload is older than the one you had. Do you still want to continue? | |
| Current Firmware Version | V4.6.7.13_2.1.9 |
| New Version | V3.2.17.12_1.4.14 |
No
