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Forum Discussion
Orbi RBR850 Wifi speeds very slow using AT&T Fiber even after factory reset
Hello! I have suddenly noticed a drastic drop in my WiFi speeds on my desktop computer whether connected to the Orbi Router or Satellite. My internet is AT&T Fiber 2G service. The Orbi app on my ...
Thanks again for your time .
1. Yes, I have checked multiple devices (a laptop and several phones) and all are the same. I am primarily reporting my desktop because it has an Ethernet port that will allow me to compare a direct connection. All devices were achieving 1.5k mbps speeds when I was within the vicinity I am in now, but have dropped since the firmware update.
2. I was achieving 1.3-1.5 g+ plus speeds prior to the latest Orbi firmware update without aggregating. I will have to look into aggregating ports as I don’t know how to do that, but still doesn’t change that my speeds have dropped considerably without aggregating either before or now. I’ve gone from 1500+ Mbps to only double digit (sometimes single digit) MBps. That is a huge drop. I can’t even watch short non-4K YouTube videos without lag and distortion.
1. Yes, I have checked multiple devices (a laptop and several phones) and all are the same. I am primarily reporting my desktop because it has an Ethernet port that will allow me to compare a direct connection. All devices were achieving 1.5k mbps speeds when I was within the vicinity I am in now, but have dropped since the firmware update.
2. I was achieving 1.3-1.5 g+ plus speeds prior to the latest Orbi firmware update without aggregating. I will have to look into aggregating ports as I don’t know how to do that, but still doesn’t change that my speeds have dropped considerably without aggregating either before or now. I’ve gone from 1500+ Mbps to only double digit (sometimes single digit) MBps. That is a huge drop. I can’t even watch short non-4K YouTube videos without lag and distortion.
I've seen struggles with att's passthrough mode.
Have you tried leaving it in router mode and either put the netgear in access point more or put the netgears IP address into the att's DMZ?
plemans I just tried. Turned off both the 2.4 and 5 GHz wireless modes on the AT&T modem before doing so. Unfortunately, same problem. In fact the speeds are now even slower: about 10.34 mbps down and 2.8 mbps up. This is about average on multiple devices including a desktop, two phones and a laptop all within approx 10 feet of the Orbi router. Phones are only slightly faster than the computers.
EDIT: Speeds are slower via direct Ethernet connection too in these modes.
Try reinstalling the firmware and then doing a factory reset and reinstall.
Maybe something is corrupt in the firmware or settings.
plemans Reinstalled the latest firmware (4.6.7.13), performed factory reset on both the Router and Satellite and the problem still exists. Here are the speeds in order of closest to the router:
Desktop (iMac Monterey) 83.95 down/33.54 Up
Iphone 10.06 down
Macbook Pro Laptop 7.33 down/ 4.20 up
Iphone #2 7.83 down/ 3.00 up
All are within 10 feet...nothing else connected. All were tested multiple times.
power off the satellite and just test the router's speeds.
If you're still getting the low speeds directly off the router, it could be the router thats causing the issue.
how old is it?
Good that you are testing with your wired ethernet desktop connected to your desktop, eliminating wireless and satellites from the experiment. I think you should next try this other configuration variation, putting your Orbi into Access Point (AP) mode and leaving your AT&T modem in its regular router mode:
plemans wrote:I've seen struggles with att's passthrough mode.
Have you tried leaving it in router mode and either put the netgear in access point more or put the netgears IP address into the att's DMZ?
- Thanks for your suggestion Mikey94025. I’ve tried this, and a few variations per plemans suggestion above a few days ago.
