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Forum Discussion
Orbi RBS750 drops connection every night
Hi
My ORBI RBR750 is hardwired to a RBS750 which has started to drop its wifi connection every night, then restarts and drops connection again and again
It has done it once before, where it helped to change the 2,4 MHz channel from auto to channel 1, but this doesn't seem to work this time - I have tried several different channels.
The router still works when this happens, and also a wired connection to the satellite.
Help would be appreciated
Thx
5 Replies
Do front LEDs on the RBS or RBR turn PINK or Blink WHITE?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰No lights at all - they are functioning when resetting, but the system turns them off afterwards
The cable is cat 5e
Only the router and one satellite is deployed - with the cable between them, the home is 190 m2 large - I have recently acquired the second satellite - maybe i should employ it and skip the hard wire?
I did try to exchange the deployed satellite with another one - same result
Firmware: V7.2.6.31
Been posts about v.31 causing problems for users. v.21 is most stable for the 750 series. I'd revert the system back to v.21 and see. Downgrade the RBS first, then RBR lastly. Factory reset and setup from scratch after downgrading. Disable the auto update feature on the RBR to prevent the system from re-updating back to v.31.
The wifi signal dissapears - the connection is lost and then it comes back after a while - it seems to be both 2,4 and 5 ghz
Any progress on this?
Bo_Mikkelsen wrote:
Hi
My ORBI RBR750 is hardwired to a RBS750 which has started to drop its wifi connection every night, then restarts and drops connection again and again
It has done it once before, where it helped to change the 2,4 MHz channel from auto to channel 1, but this doesn't seem to work this time - I have tried several different channels.
The router still works when this happens, and also a wired connection to the satellite.
Help would be appreciated
Thx
