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Galljc's avatar
Galljc
Aspirant
Jun 16, 2023

Orbi RBS850 Wired Satellites Not Showing On Router Webpage As Connected

Just brought home the Obri 860 system with 2 satellites.  After setting the router up and putting it in AP mode I tried and synched the satellites.  I was having trouble and left them just wired and then noticed that both satellites appears to be function ing fine as AP's   If I go to the webpage for each satellite I see devices connected.  If I go to the router webpage or orbi app however it shows 0 satellites connected.  One of my satellites somehow did get the admin pw changed to that of the router.  The other is still using password for the default.  BUT somehow both satellites got my wifi SSID and Pw info hence they appear to be working.  I'm confused as I seem to have a router and two AP's all wired and working but the netgear app and router webpage acts like they aren't there.

Orbi AX6000

V4.6.14.3_2.3.12 is the firmware

RBS850 is the router and satellite model

6 Replies

  • The router requires TWO connections  because of how the backhaul signals are routed.  The WAN connection you have to use, makes the Internet available but the backhauls need to come in one of the other ports (preferably the 2.5Gbe).

     

    This tripped me up at first too, but after someone kindly pointed this out, all was and continues to be good.

     

    Jonathan

    • Galljc's avatar
      Galljc
      Aspirant

      The router definitely has two connections the WAN side which is actually hitting my lan getting a DHCP address from my ATT router and then of course puts off its own Wifi via AP Mode also landing clients on the same 192.168.1.x subnet.  

       

      What I learned today is as follows.  I think its odd but things are working normally.

       

      If I take a satellite and unplug any wired ethernet and power it up near the router it will blink white then turn blue and the satellite appears normally in the orbi app.  If I move the satellite to its desired location and power it up with no wired ethernet I get no blue light BUT it does have an IP address, show up in orbi and functions as a working satellite. 

       

      BUT as soon as I plug in wired ethernet the AP gets a new IP and continues to function as a working AP BUT no longer is seen as a connected satellite in the Orbi app or from the router web page.

       

      If you go to the web page of each wired satellite it does show connected to the router.

       

      So I think it seems that if you wire in your satellite you can expect the orbi app to act like you have no satellites even though they are up and working and servicing connections.  You appear to lose the ability to view those connections centrally and have to visit the web page of each satellite.

      • plemans's avatar
        plemans
        Guru

        How do you have the satellites hardwired in? 

        It should go att gateway--->RBR--->RBS's

        They wired backhauls for the satellites need to connect to the rbr's lan port. Not through its wan port or the att gateway. 

         

        And the bluelight only stays on for a short period. If its connects fine, it usually shuts back off.