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Forum Discussion
Orbi RBS850 (with satellite) keeps disconnecting Wi-Fi Computers
Hello folks, I'm having persisting problems of my orbi wifi disconnecting my laptops. I know it's only laptops since our phones are fine, and I say it's the orbi wifi because my wi-fi connection in s...
Hello! I believe my modem router is disabled. Kindly confirm with the screenshot.
Hello rhettarded ,
Thank you for your post!
I can tell that the SSID broadcast for your ATT modem has been disabled. Most of the time connectivity issues occur when there are two routers on the same network due to compatibility issues with the NAT protocol. If your ATT modem is still routing then this can cause stability issues for your network.
Try changing your RBR850 to AP mode then check for stability issues.
Best,
Kevin
Community Team
- Hello Kevin, thank you for your suggestion. I have set it AP mode as you suggested, but unfortunately it still keeps disconnecting.
Here is the video, around 0:04-0:05 mark, it disconnects. It's the same for two laptops. Phones are still fine.
https://imgur.com/a/FmYEGGRHello rhettarded ,
Thank you for verifying that information!
In this case, it seems that your laptop disconnects but the network is still accessible. I understand you are able to access the network with no problem using your phone. The issue stated above could be due to outdated drivers on your laptop. Please check for updated drivers for your Thinkpad's wireless card.
Best,
Kevin
Community Team