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Forum Discussion
rhettarded
Dec 06, 2022Aspirant
Orbi RBS850 (with satellite) keeps disconnecting Wi-Fi Computers
Hello folks, I'm having persisting problems of my orbi wifi disconnecting my laptops. I know it's only laptops since our phones are fine, and I say it's the orbi wifi because my wi-fi connection in s...
rhettarded
Dec 06, 2022Aspirant
As Kevin suggested, it is now on AP mode, and orbi router has a new IP address 192.168.1.163
Does a message appear on the laptop?
-no, it disconnects on its own
Does the laptop reconnect automatically?
-no, I have to manually reconnect to the network(please see link of video is my last reply)
Does anything appear in the Orbi log at the time a laptop disconnects?
-i will have to check it
What do you do to get the laptops connected again?
-i have to manually reconnect again, and to make it stable, my option is to only reconnect via ethernet which defeats the portability of a laptop.
Does a message appear on the laptop?
-no, it disconnects on its own
Does the laptop reconnect automatically?
-no, I have to manually reconnect to the network(please see link of video is my last reply)
Does anything appear in the Orbi log at the time a laptop disconnects?
-i will have to check it
What do you do to get the laptops connected again?
-i have to manually reconnect again, and to make it stable, my option is to only reconnect via ethernet which defeats the portability of a laptop.
CrimpOn
Dec 06, 2022Guru - Experienced User
rhettarded wrote:
-no, it disconnects on its own
Does the laptop reconnect automatically?
-no, I have to manually reconnect to the network(please see link of video is my last reply)
Thanks (sometimes posts "cross in the mail" while we are typing).
Is there any significance to the name "VPN Unlimited"?
- rhettardedDec 06, 2022AspirantYes, I have VPN Unlimited installed in my PC and one thinkpad. I doubt that is the culprit as I need to sign in and connect to be able to access a VPN. My other thinkpad that doesn't have it, but has the disconnecting issue. Also, this disconnects only on my home network, never in school or public places.
- KevinLiTDec 06, 2022NETGEAR Moderator
Hello rhettarded ,
Try forgetting your home network and when you reconnect to it select public network.
CrimpOn Has a point with the VPN. It showed as no internet. That can mean that it is active with no connection Please ensure that it is disabled.
Best,
Kevin
Community Team
- CrimpOnDec 06, 2022Guru - Experienced User
Wonder what happens if the laptop attempts to open the regular WiFi adapter, rather than the VPN adapter?