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Forum Discussion
rhettarded
Dec 06, 2022Aspirant
Orbi RBS850 (with satellite) keeps disconnecting Wi-Fi Computers
Hello folks, I'm having persisting problems of my orbi wifi disconnecting my laptops. I know it's only laptops since our phones are fine, and I say it's the orbi wifi because my wi-fi connection in s...
rhettarded
Dec 06, 2022Aspirant
Yes, I have VPN Unlimited installed in my PC and one thinkpad. I doubt that is the culprit as I need to sign in and connect to be able to access a VPN. My other thinkpad that doesn't have it, but has the disconnecting issue. Also, this disconnects only on my home network, never in school or public places.
KevinLiT
Dec 06, 2022NETGEAR Moderator
Hello rhettarded ,
Try forgetting your home network and when you reconnect to it select public network.
CrimpOn Has a point with the VPN. It showed as no internet. That can mean that it is active with no connection Please ensure that it is disabled.
Best,
Kevin
Community Team
- CrimpOnDec 06, 2022Guru - Experienced User
Wonder what happens if the laptop attempts to open the regular WiFi adapter, rather than the VPN adapter?
- rhettardedDec 06, 2022Aspirant
Hello Kevin, the VPN network can only be connected to when the desktop application VPN is signed in to and enabled. Regarding wifi drivers, I have both the latest. Do you think my laptops get confused about whether to connect to the main router or to the satellite?
- rhettardedDec 06, 2022Aspirant
Hello CrimpOn! There's no VPN adapter, only the regular wifi adapter. VPN only gets 'enabled' thru the desktop app that I have to sign on to first.
I'm using only the ThinkPad that has no VPN program installed. Yet the issue still persists.
Now I'm wondering if there are supposed settings for my wifi adapter.
- KevinLiTDec 06, 2022NETGEAR Moderator
Hello rhettarded,
Thanks for your post!
You are referring to the roaming aggressiveness feature built into your laptop. This causes your Wi-Fi card to constantly search and connect to the best signal. Try turning it down and check if you are still having issues.
Best,
Kevin
Community Team