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lmeyler's avatar
lmeyler
Aspirant
Feb 22, 2025
Solved

Orbi RBSE960 Satelite ethernet NIC randomly stop working while wifi from Satelite continues to work

Bought this system in May 2024 and all worked well for months.

But for last 2+ months, my Orbi RBSE960 Satelite ethernet randomly stops working. Device wifi connections to the satelite connect fine but ethernet connections fail. This seems to start with the 2.5Gb NIC (1Gb NICs seem to work fine for a while) but then spreads to the 1Gb NICs for existing and new connections.

On impacted PC & MAC, my network card error is "No DHCP server found".

PC at this point gives "Unidentified network" status.

Mac then gives status of "self assigned IP"

Both have lost their connection.

Reboot Satelite Router and all works fine for another 24  - 48 hours.

I saw a similar report from Dec 2024 (below). Is downgrading to the .21 firmware still the recommended solution or is a fix coming?

Thanks.

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Orbi-Satellite-RBSE960B-Ethernet-Ports-Working-Intermittently/m-p/2410190#M59702

  • I read on another reply to leave the satellite device off for an hour and then power.

     

    No idea why, but after months of issues, this approach worked. Have been up and running for 1 week+ without issue.

     

    Thanks for the reply.

     

     

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