NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
lmeyler
Feb 22, 2025Aspirant
Orbi RBSE960 Satelite ethernet NIC randomly stop working while wifi from Satelite continues to work
Bought this system in May 2024 and all worked well for months.
But for last 2+ months, my Orbi RBSE960 Satelite ethernet randomly stops working. Device wifi connections to the satelite connect fine but ethernet connections fail. This seems to start with the 2.5Gb NIC (1Gb NICs seem to work fine for a while) but then spreads to the 1Gb NICs for existing and new connections.
On impacted PC & MAC, my network card error is "No DHCP server found".
PC at this point gives "Unidentified network" status.
Mac then gives status of "self assigned IP"
Both have lost their connection.
Reboot Satelite Router and all works fine for another 24 - 48 hours.
I saw a similar report from Dec 2024 (below). Is downgrading to the .21 firmware still the recommended solution or is a fix coming?
Thanks.
I read on another reply to leave the satellite device off for an hour and then power.
No idea why, but after months of issues, this approach worked. Have been up and running for 1 week+ without issue.
Thanks for the reply.
4 Replies
Something to try. v.31 has many post about odd issues. v.21 is most stable to date. You'll need to factory reset the system and setup from scratch after the RBS is downgraded first, then the RBR lastly.
- lmeylerAspirant
I read on another reply to leave the satellite device off for an hour and then power.
No idea why, but after months of issues, this approach worked. Have been up and running for 1 week+ without issue.
Thanks for the reply.
OK. Interesting fix.
Also there is newer FW available for the 960 series as well. Something to check on later.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡