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Forum Discussion
HJJONES01
Apr 02, 2024Aspirant
Orbi speeds on RBS850 are much slower since switching to Fiber Internet with Nokia modem
I just upgraded to fiber internet yesterday since it recently became available. When doing the Orbi internal app speed test, it is showing over 1GB up and down. However when doing the speedtest.net app for wifi speed around the house, I am seeing speeds from 500MB down to 120MB at times.
I have Firmware: v4.6.14.3
My ISP uses a Nokia Corteca (XS 246X-A) router/modem. They turned off the wifi so it serves solely as a modem. I am taking the highest output lan port and running it into the input of my RBR850 Orbi router. I did a power cycle and re-sync but still no improvement. I am very disappointed as I purchased this Orbi AX6000 system in anticipation of fiber internet that I thought would be available in 2022 when I bought this. But now I am without support and do not know what to do and may have to go to adding two additional Nokia devices to recreate a mesh system and disconnecting my Orbi since these speeds are unacceptable.
Should I have had to do a factory reset in this situation?
I logged into my admin account and noticed my 5GHz channel is set to 48 and the 2.4GHz is set to Auto.
Any other setting tweaks that I may be able to do? Should I not expect Orbi AX600 to be able to reproduce the 1GB speed from the satellites? I hard wired my laptop into my living room satellite and got 320MB down and 760 up.
Any help would be appreciated.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
34 Replies
What are speeds seen with a ethernet wired PC connected to the back of the RBR and testing with Ooklas installable speed test app?
What wireless devices are you speed testing with?
FYI:
https://www.increasebroadbandspeed.co.uk/realistic-speeds-wi-fi-5-and-wi-fi-6
https://www.duckware.com/tech/wifi-in-the-us.html
https://support.google.com/fiber/answer/6250056#zippy=%2Cmobile-devices-wi-fiSpeeds can vary based on device design and support and where the device is connected to in relation to where your testing at and distances, building materials and placement of the RBS from the RBR.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageAlso FW is behind:
- HJJONES01Aspirant
I just connected an available cat 5e ethernet cable to my iMac desktop near the Orbi router. At Ookla speedtest site, I get 938.15 download and 937.66 upload.
The devices I am using around the house to test my connection speed is an iPhone 12max and last year's model iPad so I know both my iPads are Wi-Fi 6 compatible.
The bottom line though is my previous ISP was Cable internet capped at 500MB. I regularly got speed tests at or slightly above 500MB with same Orbi system and satellite locations.
It is standard procedure for the new Fiber ISP to turn off Wi-fi to allow customers to use existing mesh equipment. I do have a ticket escalated with them to see if there is anything else.
Thanks. The LAN ports on the RBR850 router are gigabit Ethernet, so the highest possible speed is "just under" 1 gigabit.
When the iPhone and iPad are very close to the router, what speeds do they report?
Whether the fiber device routing function has been disabled (or not) is mostly academic unless there are specific applications being used. (Internet search for "Double NAT" for examples.)
HJJONES01 wrote:
when doing the speedtest.net app for wifi speed around the house, I am seeing speeds from 500MB down to 120MB at times.
WiFi speed is affected by:
- The type of WiFi adapter in the device. (WiFi5 cannot achieve the same speed as WiFi6)
- Distance from the WiFi access point. This makes a dramatic difference.
- Material in the direct path between device and access point
These factors also affect the link between router and satellites. The farther apart they are, the slower the transmission between them. This could affect the speed reported when connecting a laptop to one of the satellites.
p.s. Disabling the ISP device WiFi is not the same as making it "only a modem". This can be tested by comparing the IP address shown on the Orbi Advanced Tab home page with the IP address reported by one of the "what's my IP" web sites.
As FURRYe38 pointed out, one of the annoying features of Netgear's Orbi platform is that the router does not detect and report new firmware until someone at Netgear "does something" to cause the Firmware Update feature to become aware of it. This can take some time. (For example, new firmware was released for the original RBR50 router in Feb 2023, but users continue to report that their router reports "no new firmware" to this day. Over a year later!)
The latest firmware for the 850 product was released in Sept 2023. Personally, I think it makes sense to give "early adopters" who constantly watch the support web site a chance to manually install new firmware and discover whether the quality assurance process worked well (or not). One would think that six months would be enough time for that. (certainly a full year in my case!)
p.s. (again) Is the Subject line on the post accurate? i.e. WiFi speeds were higher before changing to fiber internet?