NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi Wi-Fi xfinity issue
On speed test the speed is coming in full throttle but Wi-Fi browsing and apps like twitter and YouTube are not working properly. If I connect to Orbi through LAN, every thing works great. I think som...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Xfinity modem is XB7
4.6.14.3 firmware
4.6.14.3 firmware
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopTry option #2 first...
Nayef1 wrote:
Xfinity modem is XB7
4.6.14.3 firmware
Nayef1 wrote:
Xfinity modem is XB7
4.6.14.3 firmwareWe're using the same Xfinity Modem. I have the Orbi in AP mode for a good while that has worked well. I'm planning to try it with the XFi Gateway in Bridge mode soon with Orbi as Router. I think Orbi's Reserved IP /DHCP management works a little better.
