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tinacioffi's avatar
tinacioffi
Aspirant
Oct 30, 2021

ORBI WIFI 6 AX6000 RBK852 Dropping Internet Frequently

My Orbi Wifi 6 AX6000 RBK852 system drops internet connection for about a minute or less about 5-10 times a day. It is not my modem (devices connected directly to that Wifi never lose signal. I have ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 02, 2021

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/orbi-wifi-6-rbk852-drops-off-frequently/m-p/2157355/highlight/true#M22488

tinacioffi wrote:

My Orbi Wifi 6 AX6000 RBK852 system drops internet connection for about a minute or less about 5-10 times a day. It is not my modem (devices connected directly to that Wifi never lose signal. I have a brand new Non Managed Netgear switch (which works great with my OLD router) that is also not the problem. Netgear's tech support was not able to figure it out and actually swopped the device for a replacement (assuming it was a hardware issue) and the new one is doing exact same thing. I feel there must be a setting in the orbilogin.net configuration panel but not sure where to start. Does anyone have any suggestions before I sell this router on E-Bay, broadcast a terrible review on social media and just go my merry way???