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cperry92's avatar
cperry92
Follower
Jan 18, 2020

Orbi wifi 6 compatibility

Orbi wifi 6 compatibility

Just upgradedt the orbi router with wifi 6 (package has router and satellite RBK852.  At best buy they also sol me the outdoor satelliite and some plug ins. Apparently they are not compativle with the wifi 6 models and they do not yet sell the satellites individually. So I am stuck needing some extentions in my house iwth plaster walls untill they sell it separately or extend products. Also most everything reconnected but my Canon ip110 pixma printer. It will not recognize the wifi and canon could not help. I have tried eveything I know. Are there known incompaticilities with canon and wifi 6? ugh! This could get $$

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jan 18, 2020

    THe outdoor RBS was supposidly to work with Orbi AX. Seems that some users are experiencing otherwise. 

     

    You can disable AX mode on the RBR and see if this helps with getting your devices connected...

    • Chuck_M's avatar
      Chuck_M
      Mentor
      Jan 20, 2020

      I recommend you check your printer for current firmware and drivers.

  • Tangmu's avatar
    Tangmu
    Star
    Jan 24, 2020

    I had a similar experience with several devices.  In most cases, like an Epson printer and Lenovo notebook, updating the firmware on the client device go it working.  I had to disable AX to get others to connect.