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Forum Discussion
Orbi WiFi 6 Slow WiFi/Inconsistent Speed
First Issue - unable to find the correct model in Netgear Support, so chose the closes model one in the list (RBR50 Orbi AC300).
* My Correct Product is RBR750, Netgear AX4200 Orbi WiFi 6 with 1 Satelite. House is roughly 3,200 square feet.
Second/Main Issue -
* I have 1 Gbps Internet (AT&T Fiber)
* Hardwired and Speed coming into the house on average is 950 mbps up and download.
* WiFi Speed is around 200 to 300mbps fluctuating download, and upload around 100 to 200mbps
* I have mostly all new devices, for example MacBook Pro 2019 which is capable of 802.11ac and iPhone 11 Pro which is capable of 802.11ax
Troubleshooting steps taken
* Changed Channels, DNS Servers, Change MTU, Changed Orbi to AP, Reset to Factory Settting - nothing has resolved the issue.
Any advice/recommendation?
The purpose of upgrading to Orbi WiFi 6 system was try to increase the wireless speed and it has not made a difference.
60 Replies
First, use the speedtest.net app or use a web browser on your iPhone 11 Pro to best test wifi 6 speed. Don't use the Orbi number.
Next, test wired speeds connected directly to your modem and then compare to wired speeds connected to your Orbi. Can you connect an ethernet cable to your MacBook Pro?
Also, check if your ISP modem is also a router and if you have the overhead of Double NAT. Does Your IP in https://canyouseeme.org/ show a different WAN IP addressthan http://orbilogin.com/? If so then you have Double NAT and you will get better throughput if you switch your modem to Bridge mode and only have the Orbi do your routing. Alternatively, run your Orbi in bridge mode and only have your modem do the routing.
- Yes, I have tried both speed test hardwired and wireless. Before and After Orbi. It increased a little bit after Orbi. But still not getting that 500 to 600mbps + speed.
AT&T Aris Modem and Router doesn’t allow bridge or modem mode. The closest you can do is IP Passthrough.
The IP Address is showing 108... and on Orbi login it’s 192 and I have also set it as static IP address.
Any other suggestions?What are your wired speeds behind the RBR? You should see near 900Mpbs on wired with your mac.
Wireless, you should see anything from 500 to maybe 700 on your mac book as I do with mine sitting around 10-12 feet way from the RBR.
What happens if you try AP mode on your RBR?
- Update: netgear will be replacing the product. I have confirmed that I am getting around 950mbps on average into the house both up/down through my modem ISP provider. What’s on average I can expect Wi-Fi speeds for AC and AX Devices on Orbi?
Open floor plan house with 1 main unit upstairs and 1 satellite downstairs.Glad NG is replacing it. As long as your connection rates are 1300Mpbs or higher, you should see near 900Mpbs. My Mac book pro 2018 seens over 700Mpbs on AC.
In my case, I think I've found that ipv6 was the culprit - when I turned that off I am now getting blazing connections 1200 mpbs to the router, i.e. faster than my internet connection. I don't understand why ipv6 should be the issue, but the problem was not only with speeds: it was kicking my iphone off from even geting proper dhcp addresses when I moved from router to satellite. So something in the ipv6 implementation was blocking proper handshakes it seems. Ipv6 seems optional for now so I'm happy to leave off and by the time we will need it for sure, I'll probably have all new equipment anyway!
Congrats! I tried for over one month and then they wanted a ton of information on every device on my network. I just gave up, it was too much to make something work. Likely getting an Eero now, I have heard good things.
