NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jfdorbi's avatar
jfdorbi
Tutor
Jan 04, 2021
Solved

orbilogin.com does NOT ask for username/password at login

While the ios app asks for an admin u/p at login, the orbilogin.com site does not.  Seems like it should.  Is this normal behavior?  

 

I have gone through the set password function on the web interface, but logged out and back in and it still did not ask for credentials. Any other ideas on how to force it to do so?

 

Thanks

  • jfdorbi's avatar
    jfdorbi
    Jan 10, 2021

    After a factory reset and reinitialization, the u/p login prompt now shows up at orbilogin.com and the orbi app.

     

    Again, thanks for all suggestions.

9 Replies

  • ekhalil's avatar
    ekhalil
    Master
    Jan 04, 2021
    Click on “Logout” on the upper right corner in the web GUI to logout so you’ll be then asked to enter user name and password to login again.
      • jfdorbi's avatar
        jfdorbi
        Tutor
        Jan 05, 2021

        Thanks for these suggestions, I have tried both multiple times. Also rebooted the router and tried again, but the obrilogin.com page just allows you right in to the administration gui without prompting for credentials.

         

        As for the browser cache, it allowed me right in the first time I attempted a login, so it wouldn't appear to be that.

         

        I have scoured all of the settings areas for one that seems like it would make the webservice wide open like this but can't find one.  Am I missing it?

         

        Again, the ios app asks for the u/p at login like you would expect. I really don't like that this one does not...

         

        Thanks for any additional ideas to try.