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VYG's avatar
VYG
Aspirant
Jul 22, 2021

Packet loss for wired device on RBK352

Hi all

any suggestion oin this one : Orbi's are connected via wired backhaul. Synology NAS is connected to a main one. When I ping the main one there is no packet loss, whilst doing this I ping the synology and get a packet loss. 

 

I have the most current frimware.

 

Any suggestions or it is a known issue?

6 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Jul 22, 2021

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    The NAS is connected to which unit? RBR or RBS? 

    Ping the 'main one'? What is this? RBR or RBS? 

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.

     

    Are the RBS wired directly to the back of the RBR or is there a LAN switch in between? If there is, What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 

    • VYG's avatar
      VYG
      Aspirant
      Jul 22, 2021

      What Firmware version is currently loaded? V4.3.4.8_1.9.53
      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? There is no CPE in front of NG equipment.

       

      The NAS is connected to which unit? RBR or RBS? The NAS is attached to RBR.

      Ping the 'main one'? What is this? RBR or RBS? The main one is RBR.

       

      What is the size of your home? Sq Ft? The size of the appartment is around 75 square meters.
      What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. RBR and RBS are connected via weired backhaul.

       

      Are the RBS wired directly to the back of the RBR or is there a LAN switch in between? If there is, What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? The RBS is conncted directly to RBR.

       

      I have attached a file which describes the current setup, but it is pretty primitive....

      • FURRYe38's avatar
        FURRYe38
        Guru
        Jul 22, 2021

        So if you connect yoru PC at the RBR and ping the NAS, any packet loss? 

        What CAT version of LAN cables are the RBS and NAS using that connects them the RBR? 

         

         

        Ment to say, is there any LAN switches being used between the RBR and RBS or NAS or are they all direct cable connected?