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Forum Discussion
Smugear
Dec 01, 2025Aspirant
random loss of wifi
Hi everyone, I have one RBR750 and 2 RBS750. I am working from home and my son is playing video games, so none of us like it when wifi suddenly drops and then a few minutes later the satellite blink...
Smugear
Dec 01, 2025Aspirant
Due to concrete walls, the WiFi signal is too weak for my home office on the opposite side of the house from the router. The satellite solves that… until WiFi drops off
FURRYe38
Dec 01, 2025Guru - Experienced User
Then the concrete matierials maybe your cause here. No FW version will help with this. Concerete and steel will be problematic at best for any wireless system.
Are RBS wireless connected or ethernet connected? If wireless you may need to get the RBS ethernet connected or at least one of them. Might look into some power line adapters to help here.
- SmugearDec 01, 2025Aspirant
The RBS are all connected via WiFi to the router. The signal is good and the bandwidth as well. My problem is that the satellites drop the WiFi network (I see they later blink blue showing they are back). Why do they disconnect abruptly like that?
- FURRYe38Dec 01, 2025Guru - Experienced User
Concerete and steel will be problematic at best for any wireless system.
Lets turn OFF one of the RBS.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Has a factory reset and setup from scratch been performed since last FW update?
- SmugearDec 02, 2025Aspirant
Thank you!
I have now set channel 01 for 2.4GHz and 48 for 5GHz.I had done a factory reset at the beginning of the year, so not since the latest firmware update. Should I?
Besides:
- 20-40 Mhz Coexistence is enabled
- WMM settings is enabled for both 2.4 GHz and 5 GHz
- Preamble Mode is Automatic for both 2.4 GHz and 5 GHz
- Transmit Power Control is at 100% for both 2.4 GHz and 5 GHz
- In the Administration Logs, I find an "[Internet connected] IP address: 192.168.1.21" event everyday, twice a day, systematically at 06:00:16 and 18:00.18. Does it mean it regularly disconnect and reconnect every 12hours?