NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
RBK753 can not connect to MyQ Chamberlain garage
So i just setup the 3 RBK753 via ethernet backhaul spread evenly throughout the house. I have gotten everything to 72 of the 73 devices in my house to connect but the MyQ Chamberlain garage opener. I have tried a few things like disconnecting the 2 satillites and switching to 2.4GHz only. I have tried setup through the chamberlain app and also through a web interface. I think i am missing something obvious but just can't figure out what. It kinda a deal breaker if my garage door opener can't connect. Hate to return them cause other than I get perfect speeds. Singal in the garge is good, on 2.4Ghz I get about 100 down and 20 up. Anyone else deal with 2.4Ghz older devices?
Can try changing the CTS value from 64 to 2347 and see if this helps any, Under Advanced Tab/Advanced Settings/Wireless Settings. If this fails,
Do you happen to have your older or prior 2.4Ghz router? If you do, you can do this, Connect this router behind the RBR. Can be in router or AP mode with this prior router. You might set or place this router near the garage device. Set up the wifi on this router for same SSID name and PW as used on the Orbi. Have the garage device connect to this prior router and get it configured. Once it's connected and setup, just turn OFF the prior router and the garage device should automatically connect to the orbi wifi signal. I would turn down the power output of the Orbi fron 100% to 25% while you do this with the prior router, then return it back to 100%. Under Advanced Tab/Advanced Settings/Wireless Settings
8 Replies
Try disabling AX mode for 2.4Ghz on the RBR and see if it connects.
Contact the mfr of this device for additional information as well.
What FW version is currently loaded on the Orbi system?
The firmware is V3.2.16.6_1.4.4 I think I already tried turning off the AX features in the 2.4ghz..
Can try changing the CTS value from 64 to 2347 and see if this helps any, Under Advanced Tab/Advanced Settings/Wireless Settings. If this fails,
Do you happen to have your older or prior 2.4Ghz router? If you do, you can do this, Connect this router behind the RBR. Can be in router or AP mode with this prior router. You might set or place this router near the garage device. Set up the wifi on this router for same SSID name and PW as used on the Orbi. Have the garage device connect to this prior router and get it configured. Once it's connected and setup, just turn OFF the prior router and the garage device should automatically connect to the orbi wifi signal. I would turn down the power output of the Orbi fron 100% to 25% while you do this with the prior router, then return it back to 100%. Under Advanced Tab/Advanced Settings/Wireless Settings