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MaHoTex's avatar
MaHoTex
Aspirant
Dec 19, 2021

RBK753 not reachable via Web Interface nor Android Application

I am running the lastet firmware available for the ORBI Router and Sats.  This has been going on since I bought these units.  After running for about a week or two, the router is not able to be reached for configuration through the web interface or the android application.  The network is still operations and all connected devices are able to connect to the internet.  I have to power cycle the router to be able to gain access to the configuration function.  

 

This seems pretty obviously to be a memory leak of some type.  I know many others have the same issue.  Factory reset does nothing to fix this.  Thoughts?

8 Replies

  • Happens with different browsers? 

    What is the brand and model# of the ISP modem or ONT that the router is connected too? 

     

    • MaHoTex's avatar
      MaHoTex
      Aspirant

      Chroma, Edge, Firefox...

       

      Modem is the Fios ONT that was supplied by Frontier, though that has no impact on this issue.  This occurs if connected to the network Internal or External, wired or wireless... Cell or Wifi.

       

       

    • claudiut's avatar
      claudiut
      Apprentice

      FURRYe38 what the ISP modem has to do with this?! This is clearly an Orbi issue nothing to do with the ISP modem. Stop with your nonsense already!

       

       

      • MaHoTex's avatar
        MaHoTex
        Aspirant

        This is my second set of ORBIs, first was a RBR500(??) and not this RBK753... Both from Costco...  I am so tired of messing with this setup...

         

        On top of this issue, the Sats will loose sync for no reason... everything working fine one minute and then they are gone.  I am at the end of my rope with these and seriously considering just taking this back to Costco... a year of messing with this junk is enough.