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td3201's avatar
td3201
Aspirant
May 29, 2023

RBK753 setup issues

Hello,

 

I am setting up the RBK753 for a friend. In my house, I have another Orbi system so my app is set up already for that one. I logged out and set up the new account and system. I got as far as to change the default network SSID. I can't remember now what my issue was but the app was all sorts of confused and was causing me setup issues. I decided to blow away the app and factory reset the new Orbi (hit reset button until it was blinking amber). Got the app installed again and things going great but noticed that the new Orbi still shows the new SSID name I gave it, not the default after a factory reset which makes me think something isn't quite right here. When I try to connect to that SSID with the correct password, it just spins on connecting with my iphone. I should also note that the Internet port of the new Orbi is connected to the LAN port of my Orbi in my network just to give it Internet access. Any ideas?

10 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    May 30, 2023

    Try setting up your friends system with a ethernet connected PC connected to the back of the RBR.

    • td3201's avatar
      td3201
      Aspirant
      May 30, 2023

      I also tried that, sorry for leaving that out. It gave my PC an IP of 10.0.0.2 and a default gateway of 10.0.0.1. I couldn't connect to 10.0.0.1 on http or https. Anything I'm missing there?

      • FURRYe38's avatar
        FURRYe38
        Guru
        May 30, 2023

        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
        Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

         

        Factory reset the RBR with the RBR disconnected from the ISP modem/ONT. You can setup the RBR manually with out it being connected to the ISP service.