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Forum Discussion
RBK850 - refused to connect
Hi All,
My previously fully functioning RBK850 with the latest firmware does not allow me to connect on his IP address, neither the app can connect. It is simply telling to me "Refused to conne...
I'm really unhappy restore a working device, but anyway... Questions:
- Is there any risk, that I cannot reach the web page after reset, too, making the device unusable?
- I have 1 main device and 1 satellite - in which order should I reset them?
- After factory reset, is it OK to restore the last known working backup, or better to setup everything manually?
does not allow me to connect on his IP address
Perhaps it would be useful to review some assumptions:
The default behavior of Orbi routers is to create a LAN subnet of 192.168.1.x, with 192.168.1.1 being assigned to the router itself and other devices getting IP addresses from 192.168.1.2 through 192.168.1.254 (or whatever DHCP range the router has been configured for).
Q: is 192.168.1.1 the IP address that the web page is attempting to open? Have you tried using a URL rather than an IP address, such as http://orbilogin.net?
There are a number of situations which cause the Orbi router to change the LAN subnet, often to 10.0.0.x, with 10.0.0.1 being taken by the router itself.
The way to determine if this has happened is to look in the network setting to find the IP address of the gateway.
p.s. Yes, Netgear product numbers can be confusing. For several years, Netgear followed a pattern with Orbi systems.
RBK850 indicates a "Kit" consisting of one RBR850 (R for 'Router') and one RBS850 (S for 'Satellite')
RBK852 indicates a Kit with one router and two satellites.
As the original 192.168.1.1 address conflicted with my modem, I reconfigured it to 192.168.0.1 . This address was reachable until the last restart, but it is not anymore using browser. Not even the iPhone application can connect. I'm 101% sure the IP remained the same, as this is my default gateway, and all devices (including the satellite, which is still accessible) is using 192.168.0.x IP addresses. Either trying 192.168.0.1, or orbilogin.net, the response is the same, cannot reach the webpage.