RBK850 - refused to connect

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? 

Disconnect the RBR from the ISP modem/ONT temporarily. 

Bring the RBS to same room or near RBR. Say 10-15feet. 

Press the reset button on the RBS first for 15 seconds, then release. Then do same on RBR. Give about 5 minutes.

Have one ethernet connected PC in the back of the RBR. Walk thru the setup wizard: https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface

After completing the setup wizard, continue to set up the RBRs wifi settings (WIFI SSID name and password) as you had them before so your devices will reconnect automatically. I recommend using manual channels 1 and 40. 

Check the RBRs web page for the RBS connection as well, should be synced. If so, power it off. 

Reboot the RBR and reconnect it's WAN port back to the ISP modem/ONT. 

Put the RBS back in it's remote location and power it ON. 

Let us know what FW version you have on the RBR and RBS at some point. 

Lewes1973 wrote:

I'm really unhappy restore a working device, but anyway... Questions:

Is there any risk, that I cannot reach the web page after reset, too, making the device unusable?
I have 1 main device and 1 satellite - in which order should I reset them?
After factory reset, is it OK to restore the last known working backup, or better to setup everything manually?