NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBK850 - refused to connect
Hi All,
My previously fully functioning RBK850 with the latest firmware does not allow me to connect on his IP address, neither the app can connect. It is simply telling to me "Refused to conne...
Back to this topic again - as I done the factory reset. Device coming up normally, solid white established. I started a new setup using the Orbi app. It was connected to the default (ORBI72) wireless network, got an IP address, but then it is telling me it cannot find the Orbi device (Orbi not found). I can ping the default IP of the Orbi from the phone (10.0.0.1), but cannot connect either using the app, or a browser. Any other troubleshooting tips? Can the device defected in this way?