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Forum Discussion
jwdavistx
Aug 17, 2024Aspirant
RBK852 - 5GHz disabled but Satellite shows 5GHz?
Can a mod move this to a more appropriate forum? The required "Labels" wasn't populating for me in the Orbi WIFI 6 (AX) AND Wi-Fi 6E (AXE) Mesh Systems so posting here in the hopes someone can redir...
- Aug 18, 2024
The Check box next to 2.4 and 5Ghz is for AX MODE, that disable or enabled the AX mode operation over 2.4 or 5Ghz or both. It does NOT disable the actual radios.
Your behind on FW.
If you need specific configurations for IoT devices and need only 2.4Ghz, then you'll need to update to v7.2.6.21:Then you'll have the ability to set up a separate IoT network for your devices.
https://kb.netgear.com/000064267/How-do-I-enable-or-disable-the-Internet-of-things-IoT-network-on-my-Orbi-WiFi-6E-System
https://kb.netgear.com/000064269/How-do-I-change-the-Internet-of-things-IoT-network-name-SSID-and-password-on-my-Orbi-WiFi-6E-System
jwdavistx
Aug 18, 2024Aspirant
Thanks so much for the quick and detailed response.
I've completed the Firmware update, and will be following-up on the configuration of devices.
jwdavistx
Aug 20, 2024Aspirant
Thanks again for the information. I wanted to follow-up with a new question.
After updating the firmware, that seemed to be enough to connect my 2.4-specific devices to the non-IoT network, which is awesome!
Is there any specific documentation/expectation you could point me to (I can't seem to find any) that would detail why I would want to utilize the secondary IoT network?