I tryed updating to latest firmware soon as I did there was an instability with my download speeds went from 1Gb to about 5 to 10Mbps, I tryed resetting to factory setting and updating with the same result, I reverted to a previous firmware and everything is back to normal stable speeds just with a small minor problem with the 2.5 and 5Ghzs devises connecting to router what is at distance insted of to the satellite what is in the same room as the device. The orbi satellite updates with no issue devices will connect have sable wifi and Internet but soon as update the orbi router that's it Internet is on and off websites don't load keeps restarting, I am doing the update via ethernet and not wifi anyone els having this issue

Any progress on this? JJG1992 wrote: I tryed updating to latest firmware soon as I did there was an instability with my download speeds went from 1Gb to about 5 to 10Mbps, I tryed resetting to factory setting and updating with the same result, I reverted to a previous firmware and everything is back to normal stable speeds just with a small minor problem with the 2.5 and 5Ghzs devises connecting to router what is at distance insted of to the satellite what is in the same room as the device. The orbi satellite updates with no issue devices will connect have sable wifi and Internet but soon as update the orbi router that's it Internet is on and off websites don't load keeps restarting, I am doing the update via ethernet and not wifi anyone els having this issue

7.2.6.31 works perfectly on the Orbi base Router and older provision of the firmware just not the current 7.2.7.15, the latest firmware works perfectly on the satellites but the Router has to be on older. I have noticed when doing a data capture when the Router on the latest firmware the DNS failes to certin websited on web browsers and apps on mobile devices , when I run a speed test to it goes up to 900MBps then slowly drops then fails and the base Router restarts, I have feeling the issue could be a bug in the firmware with the PPPoE settings. I'm busy testing th Vlan currently but that seems ok, next I am going to try DHCP and if i have stable Internet then I no its the PPPoE configuration in the new firmware .

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.

It's the calix GigaPoint GP1100G, also i have a cat 6A SFTP which i have tested and is testing perfectly to 10Gb I'm not able to test higher, also run power separately in a compleet different way aswell as all my ethernet runs are atleest 3 feet away from any power cables in walls and in floors as I planned every single run, everything what has an ethernet port has 2 ethernet runs to them just as a fail safe aswell as for stability.

Should only have single runs from the router to the RBS. If you have double connections, this could cause ARP storms. LAN cables are designed to provide single line services in between connected devices.

RBK863 firmware update | NETGEAR Communities

13 Replies

FURRYe38
Guru
Mar 27, 2025
Any progress on this?

JJG1992 wrote:

I tryed updating to latest firmware soon as I did there was an instability with my download speeds went from 1Gb to about 5 to 10Mbps, I tryed resetting to factory setting and updating with the same result, I reverted to a previous firmware and everything is back to normal stable speeds just with a small minor problem with the 2.5 and 5Ghzs devises connecting to router what is at distance insted of to the satellite what is in the same room as the device. The orbi satellite updates with no issue devices will connect have sable wifi and Internet but soon as update the orbi router that's it Internet is on and off websites don't load keeps restarting, I am doing the update via ethernet and not wifi anyone els having this issue
- JJG1992
  Apprentice
  Mar 30, 2025
  7.2.6.31 works perfectly on the Orbi base Router and older provision of the firmware just not the current 7.2.7.15, the latest firmware works perfectly on the satellites but the Router has to be on older. I have noticed when doing a data capture when the Router on the latest firmware the DNS failes to certin websited on web browsers and apps on mobile devices , when I run a speed test to it goes up to 900MBps then slowly drops then fails and the base Router restarts, I have feeling the issue could be a bug in the firmware with the PPPoE settings. I'm busy testing th Vlan currently but that seems ok, next I am going to try DHCP and if i have stable Internet then I no its the PPPoE configuration in the new firmware .
  - FURRYe38
    Guru
    Mar 30, 2025
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.

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RBK863 firmware update