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Forum Discussion
LTCAlaska
Dec 20, 2023Follower
RBR-750 - Apple IOS Devices Lose Connection and Requires Password Repetitively
Hello!
After a recent IOS update, I have found my cellphone keeps disconnecting from my Orbi Has anyone experience with this? Is there some feature that disconnects one from the wifi under certain conditions (time, sleep, whatever) and requires the password to be entered every time even though you've asked to have it memorized?
Any help would be appreciated!
Orlando
After a recent IOS update, I have found my cellphone keeps disconnecting from my Orbi Has anyone experience with this? Is there some feature that disconnects one from the wifi under certain conditions (time, sleep, whatever) and requires the password to be entered every time even though you've asked to have it memorized?
Any help would be appreciated!
Orlando
1 Reply
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
How many RBS are deployed?
What is the size of your home? Sq Ft?Does this happen with the RBS turned OFF?
Does this happen with both wireless and wired devices?
What channel configurations are currently set on the router?Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Orbi-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220016/jump-to/first-unread-messageFYI: