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Sford0125's avatar
Sford0125
Aspirant
Sep 10, 2022

RBR 750 and two satellites

The satellites have Wi-Fi and working but the main router says no connection and pink light. I am ready to scream and spent 8 hour following all these instructions to no avail

5 Replies

  • Good that you have wifi working at the satellites, but you can’t have functioning internet in the satellites if the router has internet issues!
    Is Orbi set in Router or AP mode? What is the model of the ISP modem/router to which Orbi router is connected?
    Please provide as much details as possible for your setup so we can help.
    • Sford0125's avatar
      Sford0125
      Aspirant

      I have not changed it so it is router mode.  It is connected to an ARRIS TM822G.

    • Sford0125's avatar
      Sford0125
      Aspirant

      Also when I attempt to contact to the ORBI wifi, it states that it has no internet access.  So, I am at a loss.

       

      • ekhalil's avatar
        ekhalil
        Master
        Pink light on the Orbi router means it’s not detecting internet:
        1. Please make sure the cable between the ARRIS modem and Orbi is not faulty.
        2. Please make sure the cable from the modem is connected on the yellow WAN port in the Orbi router.
        3. Try to switch off and then on the cable modem and then do the same for Orbi router.
        When the Orbi router detects internet the pink led should go off.