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Forum Discussion
sajid4077
Jul 29, 2022Tutor
Rbr 750 requires daily reboot
Hi, I have the rbr750 orbi system with 2 satellites. The current firmware is 4.6.8.2_2.1.9. My download speed is supposed to be 1000mbps, but speedtests around 600-900 at normal times. But, everyd...
- Aug 02, 2022
Glad to hear it was a sketchy connector!
You might mark your solution as solved so people know what fixed the issue 🙂
Let us know if you have further issues
plemans
Aug 01, 2022Guru - Experienced User
when its dropping in speed, whats showing in the wan port statistics page.
https://kb.netgear.com/24222/How-do-I-display-Internet-port-statistics-on-my-Nighthawk-router
- sajid4077Aug 01, 2022Tutor
See Attached.
- FURRYe38Aug 01, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. If your ISP Modem or ONT supports 2.5Gb on there WAN port, CAT6A STP cable would be recommended.- sajid4077Aug 01, 2022TutorI don't have a cable modem. It's directly connected to the line outside my house. The outside line is connected with Cat7 which feeds into the Orbi Router. I will ask the cable company to redo the pinout on the external connection to see maybe that fixes the problem 🤷🏽‍♂️
I'm really out of ideas
- CrimpOnAug 01, 2022Guru - Experienced User
sajid4077 wrote:
See Attached.
Thanks for providing the screen shot of the Show Statistics page. The Orbi router has determined that the WAN link to the ISP device has a maximum capability of 100MB/s. At that point, that is the theoretical maximum throughput. In actual practice, a little over 90MB/s is possible. The mystery, then, is what has caused the Orbi to determine that a link that was once capable of 1000MB/s is suddenly only capable of 100MB/s, but then returns to 1000MB/s when the router is rebooted.
Auto-negotiation is the technology used for the ISP and the user router to determine which speeds are capable:
https://en.wikipedia.org/wiki/Autonegotiation
It is built into the Ethernet hardware chips in the router and the ISP device, and is supposed to be "automatic".
There is a way to determine whether the fault lies with the owner router or with the ISP Ethernet cable + media device:
Disconnect the router and connect a computer with Ethernet connector and see if this continues to happen.
Since it may take two days for the problem to manifest, this is obviously impractical. (pick a description: unacceptable, ridiculous, impossible, the family will kill me, etc.)
I think the way forward is to contact the ISP. Intermittent problems are very difficult to resolve.
- sajid4077Aug 01, 2022TutorThank you CrimpOn. The WAN speed was the first thing I noticed as well. I have an ISP technician coming tomorrow and I hope to explain this to him, but I'm not sure how much they will be able to help. I have had mixed results with the quality of techs that show up.
I will keep you all posted.