RBR 850 device connectivity

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Orbi - NETGEAR Communities

Those things are different from the standard Netgear routers covered in this section.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

Netgear has set up a community forum specifically for the Orbi App product. Most of the people who watch that forum are more likely to have experience with Orbi App and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.

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gerardw wrote:

I briefly tried another router, but was unhappy and went back to my Orbi RBR 850.

Some devices (Sonos sound system and security camera system) no longer connect to my Orbi router. They don't show up on the list of devices appearing on the iOS app. The other 12 devices work fine. Any suggestions would be appreciated

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Any progress on this? 

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gerardw wrote:

I briefly tried another router, but was unhappy and went back to my Orbi RBR 850.

Some devices (Sonos sound system and security camera system) no longer connect to my Orbi router. They don't show up on the list of devices appearing on the iOS app. The other 12 devices work fine. Any suggestions would be appreciated

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