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Miniatuur's avatar
Miniatuur
Aspirant
May 11, 2025

RBR350 lost connection to satellite

Hi, my RBR350 router (running on latest firmware) worked for 2 years with no problem and now for several months (from feb) I lose my connection to the satellite, and then also no WiFi. I updated the firmware, did an check of my internet connection with my provider but everything looks good. I really don’t know what to do anymore. I don’t use the system now, but need the improved WiFi network. The satellites are connected wireless to the router. Who can help me?

3 Replies

  • Did you update the RBS first? RBS FW need updating first before the RBR is updated...

  • I thought so, but started over just to be sure. I do now have problems getting into satellite for the update! Via lan it doesn't work. I do get the question for login but after that the screen remains blank.

    • KevinLiT's avatar
      KevinLiT
      NETGEAR Moderator

      Hello Miniatuur,

       

      Welcome to the NETGEAR Community!

       

      Which firmware did you install on your Orbi router?

       

      Best,

      Kevin

      Community Team